Shipping & Delivery Policy

Thank you for choosing to shop with us! We strive to ensure that your order arrives safely and on time. Below are the details of our shipping and delivery process.

Shipping Cost
We charge £4.99 for standard shipping on all orders, regardless of size or weight. 

Processing Time
All orders are typically processed within 1-2 business days. Business days are Monday through Friday, excluding weekends and public holidays.

Shipping Time
Once your order has been processed, it will be shipped via our standard delivery method. Most orders are delivered within 3-5 business days from dispatch, depending on your location and any unforeseen delays with the carrier.

Delivery Locations
We currently offer shipping to all UK addresses. Unfortunately, we do not offer international shipping at this time.

Delivery Issues
If your order has not arrived within the expected timeframe, or if you experience any issues with delivery, please contact us immediately at admin@a-e-naturals.co.uk. We will investigate and work with the carrier to resolve the issue as quickly as possible.

Additional Information

• We are unable to deliver to P.O. Boxes at this time.
• Please ensure your shipping address is correct at checkout, as we are unable to make changes once your order has been processed.
• Shipping times are estimates and may vary depending on the carrier’s performance and external factors beyond our control.

Thank you for shopping with A+E Naturals! If you have any further questions about our shipping or delivery process, please don’t hesitate to reach out. We’re happy to assist you!