Terms and Conditions for A&E Naturals © Health Supplements

Last Updated: [06/11/24]

Welcome to A&E Naturals! By using our website and purchasing our health supplements, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

A+E Naturals is a Sole Trader Company. We sell health supplements designed to support your overall well-being, and our products are intended for use as part of a healthy lifestyle.

2. Product Information

  • Supplement Usage: The products sold on our website are dietary supplements and should be used only as directed. They are not intended to diagnose, treat, cure, or prevent any disease.
  • Claims & Statements: Any health-related claims made on our website or product labels are based on available scientific studies and are not guaranteed. Results may vary from person to person. Please consult a healthcare professional before using any of our supplements, especially if you are pregnant, nursing, have any medical conditions, or are taking medications.
  • Product Availability: While we strive to keep our products in stock, availability is subject to change. We reserve the right to discontinue or modify products at our discretion without notice.

3. Order Processing & Payment

  • Placing an Order: By placing an order, you agree to purchase the products at the prices listed at the time of your order. We reserve the right to refuse or cancel any order at our discretion, including orders placed with incorrect or incomplete information.
  • Payment: All payments are processed through secure payment gateways. We accept major credit cards, debit cards, and other forms of payment as indicated at checkout. Prices are listed in GBP and include any applicable taxes.
  • Order Confirmation: Upon placing an order, you will receive an email confirmation with your order details. This email does not constitute a contract. Your order is not binding until it has been processed and shipped.

4. Shipping & Delivery

  • Shipping Fees: Standard shipping fees apply to all orders, as outlined in our [Shipping & Delivery Policy]. Shipping fees will be displayed at checkout.
  • Shipping Time: Shipping times vary depending on your location. Estimated delivery times will be provided at checkout, but are not guaranteed.
  • Risk of Loss: Once your order is shipped, the risk of loss or damage is transferred to you. Please ensure your delivery address is accurate and accessible.
  • Shipping Delays: While we make every effort to ship orders promptly, we cannot be held responsible for delays caused by third-party carriers or external factors beyond our control (e.g., weather conditions, natural disasters, or postal service issues).

5. Returns & Refunds

  • Returns: Due to the nature of our products, we cannot accept returns on opened or used supplements. If you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.
  • Refunds: Refunds will be issued only for defective or damaged products. Any other refund requests will be handled on a case-by-case basis. We may require proof of purchase, and the product must be returned unused and in its original packaging.
  • Returns and Refunds Policy Page

6. Health & Safety

  • Consultation with a Healthcare Professional: Always consult with a healthcare provider before starting any new supplement regimen, particularly if you have any pre-existing health conditions, are pregnant, or are nursing.
  • Usage Instructions: Follow the recommended dosage and usage instructions on the product label or as provided by your healthcare professional. Overuse or misuse of supplements can lead to adverse effects.
  • Side Effects: If you experience any side effects or adverse reactions while using our supplements, discontinue use immediately and consult your doctor.

7. Intellectual Property

Logo and company name are property of A+E Naturals © and are subject to copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, A+E Naturals © will not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products. Our total liability in connection with your purchase is limited to the amount you paid for the product.

9. Privacy Policy

Your use of our website is governed by our [Privacy Policy]. We take your privacy seriously and are committed to protecting your personal information. By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the competent courts of England and Wales.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

A & E Naturals ©
admin@a-e-naturals.co.uk

Read more